Terms of service

Last updated: September 5, 2026

Welcome to Do Easy. These Terms of Service explain the terms that apply when you visit or make a purchase through our online store.

By accessing or using our website, you agree to these Terms of Service. If you do not agree with these terms, please do not use our website.

1. About Do Easy

Do Easy provides an online store offering practical products designed to make everyday life easier.

Throughout these Terms, “Do Easy,” “we,” “us,” and “our” refer to Do Easy.

2. Using Our Website

You agree to use our website for lawful purposes only.

You must not:

Use the website for unlawful or fraudulent purposes
Attempt to interfere with the website or its security
Misuse or copy website content without permission
Provide false or misleading information when placing an order
Attempt to gain unauthorized access to any part of the website

We reserve the right to restrict or refuse access to the website where reasonably necessary to protect our store, customers, or services.

3. Products

We make reasonable efforts to ensure that product descriptions, images, prices, and other information displayed on our website are accurate.

However, product appearance may vary slightly depending on factors such as lighting, photography, screen settings, manufacturing variations, or packaging.

We reserve the right to:

Correct product information or pricing errors
Update product information
Change product availability
Discontinue products

If an obvious pricing or product information error affects an order, we may contact you before processing the order further.

4. Prices and Payments

All product prices are displayed on the website in the currency shown at checkout.

The current standard shipping charge is R80 flat rate, unless otherwise stated.

You are responsible for providing accurate billing and delivery information when placing an order.

Orders are subject to successful payment authorization.

We reserve the right to refuse or cancel an order where there is a reasonable issue involving payment, pricing, product availability, suspected fraud, or incorrect information.

5. Orders

Placing an order does not necessarily mean that the order has been accepted.

After placing an order, you may receive an order confirmation.

We may cancel or decline an order where necessary, including where:

A product is unavailable
There is an obvious pricing or listing error
Payment cannot be successfully processed
We reasonably suspect fraudulent or unauthorized activity
Incorrect information was provided

If we cancel an order after payment has been received, any approved refund will be handled according to our refund policy.

6. Shipping and Delivery

Orders are generally processed within approximately 2 business days.

Estimated delivery is:

7–24 business days after processing.

Delivery times are estimates and are not guaranteed.

Actual delivery times may vary depending on the destination, shipping carrier, customs procedures, holidays, weather, or other circumstances outside our reasonable control.

Do Easy ships worldwide where shipping is available to the customer’s destination.

Tracking information will be provided when available.

Customers are responsible for providing a complete and accurate delivery address.

7. Returns and Refunds

Our Returns & Refunds Policy forms part of these Terms of Service.

If your order arrives damaged or you receive the wrong item, please contact us within 4 days of receiving your order.

Please provide your order number and photos or videos showing the issue so we can assist you.

Returns are accepted according to the conditions outlined in our Returns & Refunds Policy.

Items must be returned as you received them, with everything included, where a return is applicable.

Approved refunds will be processed according to our refund policy and returned through the original payment method where possible.

8. Order Cancellations

If you need to request an order cancellation, contact us as soon as possible at:

kaylostandford01@gmail.com

Cancellation requests depend on the processing status of the order.

We cannot guarantee that a cancellation request can be completed once an order has entered processing or shipping.

9. Product Use

Customers are responsible for using products according to any instructions, warnings, or directions supplied with the product.

Do Easy is not responsible for damage caused by improper use, misuse, modification, or failure to follow applicable product instructions.

Where a product requires particular safety precautions, customers should follow the manufacturer’s instructions.

10. Intellectual Property

Unless otherwise stated, content on the Do Easy website, including text, logos, graphics, designs, and other original materials, belongs to Do Easy or is used with appropriate permission.

You may not reproduce, distribute, modify, or commercially exploit our website content without permission.

11. Third-Party Services and Links

Our website may use third-party services or contain links to third-party websites or services.

Third-party services may have their own terms and privacy policies.

Do Easy is not responsible for the content, availability, or practices of third-party websites or services that we do not control.

12. Website Availability

We aim to keep our website available and functioning properly, but we do not guarantee that the website will always be available, uninterrupted, or completely free from errors.

We may temporarily suspend, modify, or update parts of the website for maintenance, improvements, security, or other operational reasons.

13. Limitation of Liability

To the extent permitted by applicable law, Do Easy will not be responsible for losses or damages arising from circumstances outside our reasonable control, including shipping delays, carrier delays, customs delays, website interruptions, or events beyond our reasonable control.

Nothing in these Terms is intended to exclude or limit any rights or protections that cannot legally be excluded or limited under applicable law.

14. Changes to These Terms

We may update these Terms of Service from time to time.

When changes are made, the updated version will be posted on this page with a revised “Last updated” date.

Your continued use of the website after changes are posted means you accept the updated Terms, to the extent permitted by applicable law.

15. Privacy

Your use of our website is also subject to our Privacy Policy.

Please review our Privacy Policy to understand how information submitted through our website may be handled.

16. Contact Us

If you have questions about these Terms of Service, an order, or our products, contact us at:

kaylostandford01@gmail.com

Do Easy

Smart Products. Easier Life.